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Out-of-court dispute resolution

In accordance with the legal norms Kupala Nataša Regovec s.p. does not recognize any out-of-court consumer dispute resolution contractor as competent to settle a consumer dispute that could be brought by the consumer under the Out-of-Court Consumer Dispute Resolution Act.

That arrangement stems from the Law on Out-of-Court Consumer Dispute Resolution, Regulation (EU) No 1095/2010. 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.

The merchant and the user (buyer), as participants in electronic commerce, mutually recognize the validity of electronic messages in court. These General Terms and Conditions and all disputes between the Merchant and the User (Buyer) are governed by and governed by the substantive and procedural laws of Slovenia, without the application of rules of private international law which would refuse to apply any other law.

The provisions of the Obligations Code, the Electronic Market Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis to all relationships and rights and obligations that are not governed by these General Terms and Conditions.