Privacy Policy
What data do we collect?
Online store www.kupala.si collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Data on how you use kupala.si (your URL clickstreams, your use of our features, how long you stay on our site and how often, …)
- Marketing data (emails you have opened and links clicked)
- Data that identifies your computer (Device and browser type, time zone setting, geolocation information, language, operating system)
How do we collect your data?
You directly provide our company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Contact us via contact form or e-mail
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Analyze shopping experience and shopping habits
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data at company address Rusjanov trg 8, 1000 Ljubljana, Slovenia.
Our Company will keep your personal data for one year.
Marketing
Kupala.si would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop kupala.si from contacting you for marketing purposes.
What are your data protection rights?
Kupala.si.si would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@kupala.si
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – kupala.si uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – kupala.si uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Google Analytics cookies: the service lets us see detailed statistics about how users interact with our website, including traffic, average time on site, geographic location and other useful metrics. Visit http://www.policies.google.com/technologies/cookies for more information.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Kupala.si website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Kupala.si keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 October 2020.
How to contact us
If you have any questions about Kupala.si privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@kupala.si
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that kupala.si has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: gp.ip@ip-rs.si